About
Econocom is a digital general contractor (DGC). The group conceives, finances and facilitates the digital transformation of large firms and public organisations. It has 49 years’ experience and is the only market player offering versatile expertise through a combination of project financing, equipment distribution and digital services. The group operates in 16 countries, with over 8,200 employees and €2.505m in revenue in 2021. In Italy, Econocom works with the associated companies Asystel Italia, BDF and Bizmatica with skills and certifications in the areas of Customer Experience, Operational Efficiency & Workplace Management, Technology Integration, IT Innovation, Mobile & Security.
The challenge
Provide fun adaptable spaces for people to collaborate, share knowledge, and drive innovation.
Econocom has relied on this same spirit of innovation internally to develop a flexible and personalised approach to their level of productivity.
The challenge posed for them was to have a software supporting different video collaboration software/providers in a secure way & in shared spaces like meeting rooms; all with a very easy end user experience across different technologies.
Solutions
As Econocom employees go back to work in offices, IT is rolling out Mago Room, which offers a rich, collaborative multi VC provider experience that's not only simple to use but facilitates deployment and management in rooms of any size. From a sustainability perspective, the company will reuse about 90% of the peripheral equipment including PC, cameras, speakers and screens that supported its previous meeting room solution - meaning, a huge cost avoidance is evident because Mago doesn’t require a whole new equipment and/or training per employee saving Econocom both time and money.
Our meeting room users are free to choose/bring their own Meeting room (BYOM) experience or device (BYOD) to the meeting and wirelessly/wired present to the meeting room display their contents hassle free. This is a universal approach that makes our meetings very productive and effective
Desirée Fiamberti, Head of Marketing and Communication, Econocom Italia
With 18 rooms in production today, the time savings created for meeting room technicians is substantial because they will spend less time monitoring equipment and troubleshooting and can therefore shift their focus instead, on core business priorities.
Mago Room Management Console takes care of the updates across many different hardware vendors and the Mago Management & analytics console provides a very granular alert system with specific events like camera problems, speakerphone problems, and account problems so our technicians can resolve them immediately.
